Thank you for your interest in the City Community Legal Advice Centre (CityCLAC).
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If you are in need of legal advice about personal injury please contact us by email via clac@city.ac.uk with the subject title of your email "Personal Injury".
If your query is about one of our other service please read the information below.
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Thank you for contacting us to request legal advice. Unfortunately, our service is currently closed as our appointments are fully booked. We re-open from 3 January 2024. Please fill in our online form when we re-open.
In the meantime, please see details of alternative sources of help listed below.
The Lawworks website provides a list of clinics who provide free legal advice. The website address is https://www.lawworks.org.uk/
AdviceNow are a charity who provide free helpful guides on areas of social welfare law. Their website address is https://www.advicenow.org.uk/
You might be able to get free and confidential advice from Civil Legal Advice as part of Legal Aid if you are in England or Wales. If you're eligible, you can get help for problems including:
- debt, if your home is at risk
- housing, if you're homeless or at risk of being evicted
- domestic abuse
- separating from an abusive partner, when you're making arrangements for children or sorting out money and property
- a child being taken into care
- special education needs
- discrimination
- some child abduction cases
To contact Civil Legal Advice telephone: 0345 345 4 345
Or Minicom: 0345 609 6677
Their helpline is open Monday to Friday, 9am to 8pm and Saturday, 9am to 12:30pm
You can also text 'legalaid' and your name to 80010 to ask for a call back. This costs the same as a normal text message.
You can contact your local law centre here: http://www.lawcentres.org.uk/
The Law Society has a website where you can search for a solicitor:
www.lawsociety.or.uk/findasolicitor
Search for firms using postcode and subject area.
Employment Issues
If you need help with employment law advice contact the ACAS Helpline on 0300 123 1100. The ACAS helpline is open Monday to Friday, 8am to 6pm. The advice you receive is free but you may be charged for the call depending on your phone provider and whether you use a mobile or a landline.
Employment Lawyers Association
Yesslaw (if you have an employment matter you wish to settle – this is a charity who operate fixed fees)
Housing
If you need emergency or urgent help with housing please contact the Shelter helpline 0808 800 4444
The Shelter helpline Opening times are Monday to Friday, 8am - 8pm and weekends and bank holidays 9am - 5pm.
Call the helpline if you:
- are homeless
- have nowhere to stay tonight
- are worried about losing your home in the next two months
- are at risk of harm or abuse
Shelter's website also has some other useful help if your case is not urgent https://england.shelter.org.uk/get_help
You can also contact your local Law Centre by searching their website https://www.lawcentres.org.uk/
Or you can visit your local Citizens Advice service https://www.citizensadvice.org.uk/ or telephone 03444 111 444
If you need support in a court hearing contact the organisation Support Through Court via their website https://www.supportthroughcourt.org/
Alternative welfare benefits (including PIP form filling) services
St Lukes cost of living clinic Advice and Support Clinics https://www.slpt.org.uk/Event/advice-support
Appointments for the Form-filling clinics can be booked through St Luke's reception (020 7549 8181, info@slpt.org.uk).
Westway Trust Cost of Living Crisis Clinic https://www.westway.org/our-work/services/adviceservice/
Family issues
Resolution, 01689 820 272, https://resolution.org.uk/ to find a family specialist lawyer, info@resolution.org.uk
Ministry of Justice Search, www.familymediationhelpline.co.uk/find-service.php
Rights of Women https://rightsofwomen.org.uk/get-information/family-law/family-court-proceedings-can-get-advice-support/
Domestic Violence
NCDV https://www.ncdv.org.uk/ 0800 97002070, Text: NCDV to 60777 Email: office@ncdv.org
Refuge 0808 2000 247 https://www.refuge.org.uk/ https://www.nationaldahelpline.org.uk/
FLOWS https://www.flows.org.uk/support-for-women/in-danger
Association of Personal Injury Lawyers apil.org.uk
Consumer Rights helpline https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/
Leasehold issues
Leasehold Advisory Service - http://www.lease-advice.org.uk/ 020 7832 2500
Welfare Benefits
Turn 2 Us https://www.turn2us.org.uk/ 0808 802 2000 (9am – 8pm Monday – Friday)
Mary Ward Legal Centre https://www.marywardlegal.org.uk/legal-advice/welfare-benefits-advice/
Advicelocal https://advicelocal.uk/welfare-benefits
Islington People's Rights https://www.ipradvice.org.uk/
If you need urgent medical or psychological support:
- Contact your GP to book an emergency appointment
- Call the Samaritans on 116 123
- Visit your nearest A&E: Find Accident and emergency services services - NHS (www.nhs.uk)
- If more immediate urgent care is required call an ambulance by dialling 999.
We hope you have a peaceful holiday season, and that you manage to get help with your legal problem.
Kind regards,
City Community Legal Advice Centre Team
See details of our service here:
City Community Legal Advice Centre • City, University of London
T: 020 7040 5414 or E: clac@city.ac.uk