Thank you for contacting us to request legal advice.

To request an appointment please click one of the links.

If we think your enquiry is potentially within our remit we may contact you to request more details of your case to enable us to decide if we can offer you legal advice.

We will usually reply to you with a list of organisations who may be able to help where we cannot. This is so you can look for advice elsewhere. Our remit is described in more detail on our website.

We usually do this within 7 days of your enquiry during our stated opening times. Please bear in mind that we have a lot of clients approaching us and are not always able to reply to all of them.

If you do not hear back from us then you will need to view our website where you can find other referral sources which may be of assistance. The link to the website is here: www.city.ac.uk/clac These referral sources are also included below.

The Lawworks website provides a list of clinics who provide free legal advice. The website address is https://www.lawworks.org.uk/

Advicenow are a charity who provide free helpful guides on areas of social welfare law. Their website address is https://www.advicenow.org.uk/

You might be able to get free and confidential advice from Civil Legal Advice as part of legal aid if you are in England or Wales. If you're eligible, you can get help for problems including:

debt, if your home is at risk
housing, if you're homeless or at risk of being evicted
domestic abuse
separating from an abusive partner, when you're making arrangements for children or sorting out money and property
a child being taken into care
special education needs
discrimination
some child abduction cases

1. To contact Civil Legal Advice telephone: 0345 345 4 345

Or Minicom: 0345 609 6677

Their helpline is open Monday to Friday, 9am to 8pm and Saturday, 9am to 12:30pm

You can also text 'legalaid' and your name to 80010 to ask for a call back. This costs the same as a normal text message.

You can contact your local law centre here: http://www.lawcentres.org.uk/

The Law Society has a website where you can search for a solicitor:
www.lawsociety.or.uk/findasolicitor
Search for firms using postcode and subject area.

Employment Issues
If you need help with employment law advice contact the ACAS Helpline on 0300 123 1100. The ACAS helpline is open Monday to Friday, 8am to 6pm. The advice you receive is free but you may be charged for the call depending on your phone provider and whether you use a mobile or a landline.

https://www.acas.org.uk/

Employment Lawyers Association

Advice | Employment Lawyers Association (UK) (elaweb.org.uk)

Yesslaw (if you have an employment matter you wish to settle – this is a charity who operate fixed fees) Get in touch - Yesslaw

2. Housing

If you need emergency or urgent help with housing please contact the Shelter helpline 0808 800 4444

The Shelter helpline Opening times are Monday to Friday, 8am - 8pm and weekends and bank holidays 9am - 5pm.

Call the helpline if you:

are homeless
have nowhere to stay tonight
are worried about losing your home in the next two months
are at risk of harm or abuse

Shelter's website also has some other useful help if your case is not urgent https://england.shelter.org.uk/get_help

You can also contact your local law centre by searching their website https://www.lawcentres.org.uk/

Or you can visit your local citizens advice service https://www.citizensadvice.org.uk/ or telephone 03444 111 444

If you need support in a court hearing contact the organisation "support through court" via their website https://www.supportthroughcourt.org/

Alternative welfare benefits (including PIP form filling) services

St Lukes cost of living clinic Advice and Support Clinics | St Luke's Parochial Trust (St Luke's Community Centre) (slpt.org.uk)

Appointments for the Form-filling clinics can be booked through St Luke's reception (020 7549 8181, info@slpt.org.uk).

Westway Trust Cost of Living Crisis Clinic - Westway Trust

Family issues
Resolution

01689 820 272

https://resolution.org.uk/ to find a family specialist lawyer

info@resolution.org.uk

Ministry of Justice Search

www.familymediationhelpline.co.uk/find-service.php

Rights of Women

https://rightsofwomen.org.uk/get-information/family-law/family-court-proceedings-can-get-advice-support/

Domestic Violence

NCDV https://www.ncdv.org.uk/

0800 97002070

Text: NCDV to 60777

Email: office@ncdv.org

Refuge

0808 2000 247

https://www.refuge.org.uk/

https://www.nationaldahelpline.org.uk/

FLOWS

https://www.flows.org.uk/support-for-women/in-danger

Association of Personal Injury Lawyers

I have been injured (apil.org.uk)

Consumer Rights helpline

Contact the consumer helpline - Citizens Advice

Leasehold issues
Leasehold Advisory Service - http://www.lease-advice.org.uk/
020 7832 2500

Immigration advice

https://www.gov.uk/find-an-immigration-adviser

https://www.southwarklawcentre.org.uk/immigration/

http://southwarkadvice.org.uk/category/issue/immigration/

https://www.lambethandsouthwarkmind.org.uk/directory/afro-asian-advisory-service/

https://migrantsrights.org.uk/resources/local-resource-guides/new-cross-south-east-london/legal-advice-free/

https://www.southwarkadvice.org/2018/02/02/migrant-legal-action/

Welfare Benefits
Turn 2 Us https://www.turn2us.org.uk/

0808 802 2000 (9am – 8pm Monday – Friday)

Welfare Benefits Advice – Mary Ward Legal Centre

Find out what welfare benefits you are entitled to, and where to get help if you have a problem with your claim | Advicelocal

IPR Advice – Islington People's Rights

Support through court

Provides support with going to court without a lawyer. www.thepsu.org
Email: LondonService@thepsu.org.uk.

Tel: 020 7947 7701/03 to book an appointment

If you need urgent medical or psychological support:

· Contact your GP to book an emergency appointment

· Call the Samaritans on 116 123

· Visit your nearest A&E: Find Accident and emergency services services - NHS (www.nhs.uk)

· If more immediate urgent care is required call an ambulance by dialling 999.

We hope you have a peaceful holiday season, and that you manage to get help with your legal problem.

Kind regards,

City Community Legal Advice Centre Team

See details of our service here:

City Community Legal Advice Centre • City, University of London

T: 020 7040 5414 or E: clac@city.ac.uk