CityCLAC Summer Closure - Reopening 7 September
Thank you for contacting the City Community Legal Advice Centre (CityCLAC).
Please note that CityCLAC is now closed for our summer break. We will not be monitoring or responding to emails, referrals, telephone messages or other enquiries during this period. We will reopen and begin responding to enquiries from 07 September 2026.
To help you find the right assistance, we have put together a Referral Guide, which includes organisations that may be able to help. You can access it by clicking below:
CityCLAC - Referral Guide - v3.pdf
Important: Please note that some claims (for example employment) come with a short time limit, you may lose the right to take a case forward if you do not meet the deadline.
Urgent Legal Matters
If your matter is urgent, please do not wait for CityCLAC to reopen.
As our advice appointments will not begin until October, it is important that you seek legal advice and support from another organisation if your matter involves deadlines, court proceedings, eviction, homelessness, immigration issues, employment problems, benefits, debt, discrimination, domestic abuse, or any other issue where delay could affect your rights or wellbeing.
Safeguarding and Welfare Concerns
We recognise that some people who contact CityCLAC may be experiencing difficult, distressing or unsafe situations. If your enquiry raises concerns about the safety or wellbeing of a child, young person or adult, please do not wait for CityCLAC to reopen.
Please be aware that safeguarding concerns submitted during our closure will not be reviewed or actioned until after we reopen, and we are therefore unable to provide support, intervention or referrals during this period.
Safeguarding concerns may include:
· Domestic abuse or coercive control
· Physical, emotional or psychological abuse
· Sexual abuse or exploitation
· Child protection concerns
· Neglect of a child or vulnerable adult
· Financial abuse
· Modern slavery or human trafficking
· Honour-based abuse or forced marriage
· Self-harm or concerns about suicide
· Hate crime
· Risks arising from homelessness, exploitation or unsafe living conditions
· Concerns that a vulnerable adult is unable to protect themselves from harm
If you are concerned about your own safety or the safety of another person, support is available now and it is important to seek help without delay.
If there is an immediate risk of harm or an emergency, call 999.
You may also wish to contact:
· Your local authority's Children's Services if you are worried about a child or young person.
· Your local authority's Adult Safeguarding Team if you are worried about an adult at risk.
· Your GP if you have concerns about your physical or mental wellbeing.
· NHS 111, particularly if you need urgent medical or mental health advice.
· Your local Mental Health Crisis Service or the nearest Accident & Emergency (A&E) Department if there are urgent concerns about mental health, self-harm or suicide.
· The Police on 101 for non-emergencies, or 999 where there is immediate danger.
If you do not know how to contact your local authority, search online for the name of your council followed by "Children's Services", "Adult Safeguarding" or "Safeguarding Team". Every London borough and local authority has services that can receive concerns directly and provide advice on the next steps.
If reaching out feels difficult, please remember that you do not need to be certain that abuse, neglect or harm is taking place before raising a concern. If something does not feel right and you are worried about someone's safety or wellbeing, it is appropriate to seek support and advice from the relevant service.
Thank you for your understanding. We look forward to assisting you when CityCLAC reopens on 07 September.
Kind regards,
City Community Legal Advice Centre (CityCLAC)
Please note that no enquiries will be reviewed during the closure period.
