Thank you for contacting us to request legal advice.
To request an appointment please click one of the links.
If we think your enquiry is potentially within our remit we may contact you to request more details of your case to enable us to decide if we can offer you legal advice.
We will usually reply to you with a list of organisations who may be able to help where we cannot. This is so you can look for advice elsewhere. Our remit is described in more detail on our website.
We usually do this within 7 days of your enquiry during our stated opening times. Please bear in mind that we have a lot of clients approaching us and are not always able to reply to all of them.
If you do not hear back from us then you will need to view our website where you can find other referral sources which may be of assistance. The link to the website is here: www.city.ac.uk/clac These referral sources are also included below.
The Lawworks website provides a list of clinics who provide free legal advice. The website address is https://www.lawworks.org.uk/
Advicenow are a charity who provide free helpful guides on areas of social welfare law. Their website address is https://www.advicenow.org.uk/
You might be able to get free and confidential advice from Civil Legal Advice as part of legal aid if you are in England or Wales. If you're eligible, you can get help for problems including:
1. To contact Civil Legal Advice telephone: 0345 345 4 345
Or Minicom: 0345 609 6677
Their helpline is open Monday to Friday, 9am to 8pm and Saturday, 9am to 12:30pm
You can also text 'legalaid' and your name to 80010 to ask for a call back. This costs the same as a normal text message.
You can contact your local law centre here: http://www.lawcentres.org.uk/
The Law Society has a website where you can search for a solicitor:
www.lawsociety.org.uk/findasolicitor
Search for firms using postcode and subject area.
Employment Issues
If you need help with employment law advice contact the ACAS Helpline on 0300 123 1100. The ACAS helpline is open Monday to Friday, 8am to 6pm. The advice you receive is free but you may be charged for the call depending on your phone provider and whether you use a mobile or a landline.
Employment Lawyers Association
Advice | Employment Lawyers Association (UK) (elaweb.org.uk)
Yesslaw (if you have an employment matter you wish to settle – this is a charity who operate fixed fees) Get in touch - Yesslaw
2. Housing
If you need emergency or urgent help with housing please contact the Shelter helpline 0808 800 4444
The Shelter helpline Opening times are Monday to Friday, 8am - 8pm and weekends and bank holidays 9am - 5pm.
Call the helpline if you:
Shelter's website also has some other useful help if your case is not urgent https://england.shelter.org.uk/get_help
You can also contact your local law centre by searching their website https://www.lawcentres.org.uk/
Or you can visit your local citizens advice service https://www.citizensadvice.org.uk/ or telephone 03444 111 444
If you need support in a court hearing contact the organisation "support through court" via their website https://www.supportthroughcourt.org/
Alternative welfare benefits (including PIP form filling) services
St Lukes cost of living clinic Advice and Support Clinics | St Luke's Parochial Trust (St Luke's Community Centre) (slpt.org.uk)
Appointments for the Form-filling clinics can be booked through St Luke's reception (020 7549 8181, info@slpt.org.uk).
Westway Trust Cost of Living Crisis Clinic - Westway Trust
Family issues
Resolution
01689 820 272
https://resolution.org.uk/ to find a family specialist lawyer
Ministry of Justice Search
www.familymediationhelpline.co.uk/find-service.php
Rights of Women
Domestic Violence
0800 97002070
Text: NCDV to 60777
Email: office@ncdv.org
Refuge
0808 2000 247
https://www.nationaldahelpline.org.uk/
FLOWS
https://www.flows.org.uk/support-for-women/in-danger
Association of Personal Injury Lawyers
I have been injured (apil.org.uk)
Consumer Rights helpline
Contact the consumer helpline - Citizens Advice
Leasehold issues
Leasehold Advisory Service - http://www.lease-advice.org.uk/
020 7832 2500
Immigration advice
https://www.gov.uk/find-an-immigration-adviser
https://www.southwarklawcentre.org.uk/immigration/
http://southwarkadvice.org.uk/category/issue/immigration/
http://southwarkadvice.org.uk/category/issue/immigration/
https://www.lambethandsouthwarkmind.org.uk/directory/afro-asian-advisory-service/
https://www.southwarkadvice.org/2018/02/02/migrant-legal-action/
Welfare Benefits
Turn 2 Us https://www.turn2us.org.uk/
0808 802 2000 (9am – 8pm Monday – Friday)
Welfare Benefits Advice – Mary Ward Legal Centre
IPR Advice – Islington People's Rights
Support through court
Provides support with going to court without a lawyer. www.thepsu.org
Email: LondonService@thepsu.org.uk.
Tel: 020 7947 7701/03 to book an appointment
If you need urgent medical or psychological support:
· Contact your GP to book an emergency appointment
· Call the Samaritans on 116 123
· Visit your nearest A&E: Find Accident and emergency services services - NHS (www.nhs.uk)
· If more immediate urgent care is required call an ambulance by dialling 999.
We hope you have a peaceful holiday season, and that you manage to get help with your legal problem.
Kind regards,
City Community Legal Advice Centre Team
See details of our service here:
City Community Legal Advice Centre • City, University of London
T: 020 7040 5414 or E: clac@city.ac.uk