Cancellations
In the unlikely event that we need to cancel a programme, delegates will be entitled to a full refund of their registration fee. If a delegate is unable to attend the programme, a substitute may attend in his/her place. In the event of cancellation by the delegate or their sponsoring organisation, the following scale of cancellation charges will apply: For cancellations received between 14-28 days from the programme date, delegates are entitled to a refund of 50% of their registration. For cancellations received fewer than 14 days from the programme date or if the delegate fails to attend, no refund will be given. All cancellations must be made in writing by email and sent using the contact details above.
Programme changes
Every effort will be made to provide delegates with the programme as described. However, occasionally, it may be necessary to change the content of the programme, substitute speakers or reschedule. We regret that we are unable to accept liability for such unavoidable changes.
Your Privacy
The Centre for Charity Effectiveness is part of City, University of London. Your trust is very important to us. This means City is committed to protecting the privacy and security of your personal information.